Hmm, what makes it so they have to ship any package at all? I know some wares are delivered to Amazon’s warehouses first, and then sent to customers from there, meaning Amazon would know whether it was shipped, but presumably the seller can’t control which package goes to which address…?
Or is it a direct delivery to the customer, but Amazon organizes the shipping, so that a delivery is reserved at the parcel service and Amazon gets notified, if the reservation isn’t taken?
Does Amazon have a way to report this? It seems trivial to set a “I got an order I didn’t ask for” page, then ask for tracking numbers. Genuine mistakes happen but they would probably find the regular offenders pretty quick.
For that to be useful, two things would have to be true:
The problem would have to be big enough for it to be worth Amazon’s man-hours developing and maintaining a solution
Enough recipients would have to be willing to go through the hassle of reporting (for Amazon’s benefit, not their own) instead of just tossing the empty package and moving on with their day
I was thinking for a moment, they could have the parcel service report the weight of the package and try to detect anomalies there. But that’s also really easy to circumvent by just stuffing the package with packing material…
Hmm, what makes it so they have to ship any package at all? I know some wares are delivered to Amazon’s warehouses first, and then sent to customers from there, meaning Amazon would know whether it was shipped, but presumably the seller can’t control which package goes to which address…?
Or is it a direct delivery to the customer, but Amazon organizes the shipping, so that a delivery is reserved at the parcel service and Amazon gets notified, if the reservation isn’t taken?
Even if not shipped from an Amazon warehouse, it comes with an Amazon envelope and tracking number.
Because they used your address when they picked a random one, and had to trigger tracking that it was delivered, you end up with an empty envelope.
If they didn’t send the envelope, tracking would show it was never delivered.
The whole process is designed to trick Amazon, they don’t care about who gets the empty envelope.
Does Amazon have a way to report this? It seems trivial to set a “I got an order I didn’t ask for” page, then ask for tracking numbers. Genuine mistakes happen but they would probably find the regular offenders pretty quick.
For that to be useful, two things would have to be true:
It’s probably more likely that Amazon benefits through higher sales so has no incentive to fix it.
I was thinking for a moment, they could have the parcel service report the weight of the package and try to detect anomalies there. But that’s also really easy to circumvent by just stuffing the package with packing material…