Had a client with strange esoteric issues. Clients supposedly locking up and not giving any response except your mouse. After a minute or so the computer regains consciousness and work can continue.
They let it happen, just restarted the computer (like duh, of course it will most likely work once the computer is back) and not give back any information.
No employee knew any specifics of the other.
It was like talking to complete individuap strangers.
Welcome to our life as IT service personnel.
Had a client with strange esoteric issues. Clients supposedly locking up and not giving any response except your mouse. After a minute or so the computer regains consciousness and work can continue.
They let it happen, just restarted the computer (like duh, of course it will most likely work once the computer is back) and not give back any information.
No employee knew any specifics of the other.
It was like talking to complete individuap strangers.