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Joined 2 years ago
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Cake day: December 15th, 2023

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  • Audiobookshelf is fantastic, however if you aren’t ready to self host I would have a long think about if you want to start pulling that thread.

    We are not IOS users so can’t comment on client software but the experience on Android is pretty good.

    Got my wife set up and a few titles from Librivox for her to stream while driving across my home state for work and she essentially jumped from Google Play Books to Audiobookshelf without missing a beat, saved us a lot of money on a voice she largely ignores to help her focus.


  • I had a manager tell me that my unproductive time was right on the borderline once, like 1 more minute of unproductive time and I would be getting coached. Then casually mentioned that the timer resolution is down to 6 seconds, so I was actually 24 seconds off coaching. The same manager wanted to have a company representative (aka a company Doctor) present for my Doctors appointment when I got diagnosed with Shingles, since people in their 30s can’t get Shingles according to her Telco middle manager training. My Doctor offered to have his lawyer present at the same appointment and they backed off, I miss that guy.


  • Oh, oh no. I’m having severe flashbacks to working in a call center. Quick someone tell me the company pays me to turn around the customer within a reasonable time, and that I should be balancing my call metrics, having a near perfect FCR, NPS and hold time doesn’t excuse me having an AHT 40% higher than my colleague who is getting coached around dropping every call that seems more than middling complex.

    I feel like Ryan isn’t getting the full experience unless Sharon has 2 levels of middle management over her in that office alone, all 3 levels trying desperately to justify their existence.