Different user types have different capabilities. Some think in terms of text. Others are more visual. Neither is wrong. Just like a left handed person is not wrong. Good usability is about adapting the software to the person. Not the person to the software. For a lot of what I do there is no text command. And for many, the CLI is an unfamiliar interface. So it’s a productivity disadvantage to switch over to a CLI just for a single command when the rest of the time you are in a GUI.

Yes. I agree these chatbots are another text interface like a CLI. So to me that’s again a barrier to usability when I wish to refer to graphical or linked logical items on my screen that don’t have any text description. I don’t work in a purely text world, where usually there are no CLI commands for what im doing.

Its likely these people find a chat bot easier as they don’t need to memorise a command plus modifiers exactly letter perfect. Where one mistype can fail, or worse. Two big issues people have with a CLI. And the chatbot output is made readable too. Where on a CLI it’s hard to know if something worked, not being familiar with the terminology it spits out.

Yes it is possible. I never need the terminal. If you are interested, you can usually find a GUI way if you look for one. Some people just don’t look, then tell people there is no GUI for it. Not very helpful for newbies.

For those not into usability, different people work in different ways. Visual workers are not the same as text workers. So for some, CLI has poor usability and productivity. For lots of things I do, there isn’t a CLI anyway.

I use Kubuntu these days. It could be better.