Love when people spread the love on their last day.
At an undisclosed time in the past, I worked at a call center for a big, horrible bank. I hated it but didn’t plan on quitting until I got off of a heartbreaking call around 10 in the morning. That call/situation broke me as a person, so I knew I couldn’t work there anymore. My plan was to work until my lunch at 1:00 and then just not come back.
From 10am to 1pm, anyone who wanted an overdraft or other fee refunded got it; no questions asked. Even if they didn’t ask for it, I was like “oh, I see you have a few overdraft fees from a couple weeks ago. I’ll go ahead and refund those to you as a courtesy”.
In those 3 hours, I think I refunded close to $1200 in fees for who-knows-how-many people. That’s probably not possible now since even back then they had a primitive “AI”-like system that you had to go through to issue refunds. But it was still in beta then so we still had access to the old system to do them manually. I’m guessing that new tool got pushed to production real quick after my last day.
The irony of Lennart “let’s change everything about Linux because I know better” Poettering creating a company called Amutable is not lost on me.
But also, that tracks because now it’s “I know better so now you can’t change anything” which is pretty on brand.