How is that mindset lazy? Unhappy customers also have a cost!
At my last job the customer just always bought hardware specifically for the software as a matter of process, partly because the price of the hardware compared to the price of the software was negligible. You literally couldn’t make a customer care.
And that lazy mentality just passes the cost to the consumer.
How is that mindset lazy? Unhappy customers also have a cost! At my last job the customer just always bought hardware specifically for the software as a matter of process, partly because the price of the hardware compared to the price of the software was negligible. You literally couldn’t make a customer care.