When I first published a game on steam, valve kept blocking it because I had checked “controller support” and they tested it and said it didn’t work with controllers. I tried to find any controller that didn’t work, asked a lot of people to test it for me as well, no issues whatsoever. Gave up and unchecked that option. Game got approved. Players used controllers just fine, I went back and checked it and never heard anything from valve again.
When I first published a game on steam, valve kept blocking it because I had checked “controller support” and they tested it and said it didn’t work with controllers. I tried to find any controller that didn’t work, asked a lot of people to test it for me as well, no issues whatsoever. Gave up and unchecked that option. Game got approved. Players used controllers just fine, I went back and checked it and never heard anything from valve again.